Primark issues urgent product recall as parents warned 'stop using immediately'

Primark has issued an urgent product recall for two baby products sold by the retailer, warning parents to "stop using them immediately". The fashion chain is urging customers to return the 2pk Soother Clip - Baby Bear (Kimball no. 69489) and 2pk Soother Clip - Balloon (Kimball no. 80010). These products, used to secure dummies to clothing or prams, don't meet the requirements of British standard testing.

The clips featuring the bear were sold in the UK between June and August 2025, and the ones with the balloons were sold between March and September 2025. Primark said they "do not meet our usual high safety standards" and "are not fully compliant to the relevant safety standards specific to soother clips".

Anyone who bought the dummy clips should return them to any Primark store for a full refund; a receipt is not necessary.

Those with further questions should contact customer services on help.uk@help.primark.com.

Primark urged parents to "stop using the product immdiately" due to the concerns over safety standards.

A spokesperson said: "We're recalling the products pictured above due to a safety issue. We have learned our products do not meet our usual high safety standards.

"The products aren't fully compliant to the relevant safety standards specific to soother clips.

"Please stop using the product immediately. Please return the product to any of our Primark stores. It is not necessary to show proof of purchase."